Our offer for the public transport authorities

Services for the public transport authorities

Definition and implementation of a distribution strategy 

Having a modern ticketing system available to citizens enable easy access to the mobility means that are proposed to them. Today, the integration of all the different people transportation means, public transport as well as micro and shared mobilities, is an area of improvement at the local, regional, national and even international levels. We are convinced that be able to easily plan a travel, end-to -end, combining several transportation means, with no disruption, is a string incentive to use environment-friendly transportation means. This is the main objective of the MaaS (Mobility as a Service) applications. 

For this, it is necessary that Authorities further cooperate and find areas of convergence. 

Our value proposition: we support Authorities in defining and implementing their fare and distribution strategy within their geographical area but, also, in cooperation with the surrounding territories.

Support in the process of rail competition opening 

In several European countries, regional authorities are allowed to contract with private companies to operate the rail passenger service.  

In France, this is the case only since 2019 and, from end 2023, as per the EU rules, Authorities will even have to issue RFPs to renew subsidized rail concessions. 

Form the project framework up to the award of the selected operator(s), RFP processes are long (3 – 4 years) and complex, with many domains to address and a lot of expertise to masterize. 

Our value proposition: with a multidisciplinary expertise, Metrolys supports Authorities build their RFP documents, consult the operator market, evaluate candidates’ responses and negotiate contracts, in particular in the following areas:

  • Distribution 
  • Production 
  • Passenger information 
  • HR 
  • Information systems 

Benchmark and surveys of distribution systems and MaaS applications 

Distribution and ticketing systems are numerous and are constantly evolving. In order to make best decisions in the choice of solutions to be implemented for their citizens, Authorities must know the market state-of-the-art. 

Our value proposition: thanks to a continuous benchmarking process and with customized sessions, Metrolys is able to share with Authorities best practices in the areas of customer relationship, distribution, ticketing, payment and passenger information. 

At the end of these sessions, depending on the existing situation and on the need of the Authority, Metrolys shares preliminary recommendations about the strategy and system to be implemented. This will enable the Authority to design the ad hoc master plan. Should the Authority requests it, Metrolys is also able to design this master plan. 

Opportunity surveys about the EMV Open Payment systems 

More and more Authorities choose to implement an EMV Open System that enable pay one or several tickets with a credit card that, then, contains the ticket that can be controlled. Not only does such system increase the smoothness of the passenger experience but it also enable travelers benefit from the best fare they are entitled to get in a day: indeed, at the end of the day, a back office system processes all the rides done by travelers and calculates the best fare to be applied. This is the principle of post payment. Such system also delivers value to : 

  • the Authorities since their revenue collection process is facilitated  
  • the operators since processing of travelers entering in the network is accelerated. 

Our value proposition: Metrolys puts its EMV Open Payment expertise at the disposal of Authorities so that they can measure all benefits they can get from such a such a system, especially compared with the relatively low financial investment that is required.

Metrolys supports your projects

Metrolys, a strategy and management consulting company, specialized In mobility services, proposes its know-how and expertise to the people transportation ecosystem. Our ambition is to make possible mobility everywhere, for everyone.

They trust us :